Returns & Exchanges
At TSAR BOMBA, we stand by the craftsmanship of our timepieces and offer a 30-day return window for items in their original, unworn condition. If your luxury watch does not meet your expectations, we provide a streamlined process for returns and exchanges to ensure your complete satisfaction.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the item you wish to return and receive a return authorization.
- 2.Prepare Your Package
Securely pack the watch in its original TSAR BOMBA presentation box, including all protective films, manuals, and warranty cards to ensure a full refund.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.
- 4.Quality Inspection & Refund
Once our master watchmakers verify the condition of the returned timepiece, your refund will be processed to your original payment method within 5-7 business days.
